{"id":3422,"date":"2024-08-29T14:50:11","date_gmt":"2024-08-29T14:50:11","guid":{"rendered":"https:\/\/fishcollection.store\/?page_id=3422"},"modified":"2024-08-29T14:52:46","modified_gmt":"2024-08-29T14:52:46","slug":"umtausch-und-ruckgabe","status":"publish","type":"page","link":"https:\/\/fishcollection.store\/de\/trocas-e-devolucoes\/","title":{"rendered":"R\u00fcckgabe und Umtausch"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3422\" class=\"elementor elementor-3422\">\n\t\t\t\t\t\t<section data-ka-cursor-size=\"1\" class=\"elementor-section elementor-top-section elementor-element elementor-element-33a3529 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"33a3529\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div data-ka-cursor-size=\"1\" class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d5e2f9f\" data-id=\"d5e2f9f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div data-ka-cursor-size=\"1\" class=\"elementor-element elementor-element-fcb9f0e elementor-widget elementor-widget-text-editor\" data-id=\"fcb9f0e\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"moddev\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>R\u00fcckgaberecht - Fish Collection<\/h2><h3>1. Einf\u00fchrung<\/h3><p>Bei der Fish Collection steht die Zufriedenheit unserer Kunden an erster Stelle. Wenn Sie mit Ihrem Kauf nicht vollst\u00e4ndig zufrieden sind, stehen wir Ihnen mit einem einfachen und transparenten R\u00fcckgabeverfahren zur Verf\u00fcgung.<\/p><h3>2. R\u00fcckgabebedingungen<\/h3><p>Um f\u00fcr eine R\u00fcckgabe in Frage zu kommen, muss der Artikel die folgenden Bedingungen erf\u00fcllen:<\/p><ul><li style=\"list-style-type: none;\"><ul><li>Die R\u00fcckgabe muss innerhalb von 14 Tagen nach dem Lieferdatum beantragt werden.<\/li><li>Der Artikel muss unbenutzt sein, in der Originalverpackung und in demselben Zustand, in dem Sie ihn erhalten haben.<\/li><li>Ein Kaufnachweis ist erforderlich.<\/li><\/ul><\/li><\/ul><h3>3. Artikel, die Nicht f\u00fcr die R\u00fcckgabe Berechtigt Sind<\/h3><p>Sommige artikelen zijn uitgesloten van ons retourbeleid:<\/p><ul><li style=\"list-style-type: none;\"><ul><li>Artikel im Ausverkauf.<\/li><li>Personalisierte oder ma\u00dfgefertigte Artikel.<\/li><li>Hygieneprodukte und andere intime Artikel.<\/li><\/ul><\/li><\/ul><h3>4. R\u00fcckgabeverfahren<\/h3><p>Um den R\u00fcckgabeprozess einzuleiten, folgen Sie bitte diesen Schritten:<\/p><ol><li style=\"list-style-type: none;\"><ol><li>Die R\u00fcckgabe muss \u00fcber den Kundenbereich auf unserer Website erfolgen. Melden Sie sich in Ihrem Konto an und w\u00e4hlen Sie die R\u00fcckgabeoption f\u00fcr die betreffende Bestellung.<\/li><li>Nachdem Sie das Online-R\u00fcckgabeformular ausgef\u00fcllt haben, wird unser Team Ihre Anfrage \u00fcberpr\u00fcfen und detaillierte Anweisungen senden, wie Sie mit der R\u00fcckgabe fortfahren k\u00f6nnen.<\/li><li>Senden Sie den Artikel an folgende Adresse:<\/li><\/ol><\/li><\/ol><p><strong>Fisch-Sammlung<\/strong><br \/>R. Dr. Coelho de Carvalho 8,<br \/>8400-258 Ferragudo - Portugal<\/p><h3>5. Versandkosten<\/h3><ul><li style=\"list-style-type: none;\"><ul><li>Wenn die R\u00fcckgabe aufgrund eines Mangels am Produkt oder eines Versendungsfehlers erfolgt, \u00fcbernimmt Fish Collection die Versandkosten.<\/li><li>Bei R\u00fccksendungen aus anderen Gr\u00fcnden tr\u00e4gt der Kunde die Versandkosten.<\/li><\/ul><\/li><\/ul><h3>6. R\u00fcckerstattungen<\/h3><p>Sobald wir den zur\u00fcckgesendeten Artikel erhalten und gepr\u00fcft haben, benachrichtigen wir Sie \u00fcber den Status Ihrer R\u00fcckerstattung. Wenn genehmigt:<\/p><ul><li style=\"list-style-type: none;\"><ul><li>Die R\u00fcckerstattung wird automatisch innerhalb von 7 bis 10 Werktagen auf Ihre urspr\u00fcngliche Zahlungsmethode ausgezahlt.<\/li><\/ul><\/li><\/ul><h3>7. Umtausch<\/h3><ul><li style=\"list-style-type: none;\"><ul><li>Wenn Sie einen Umtausch (z. B. f\u00fcr eine andere Gr\u00f6\u00dfe oder Farbe) vornehmen m\u00f6chten, wenden Sie sich bitte an unseren Kundenservice. Der Umtausch wird erst nach Erhalt und \u00dcberpr\u00fcfung des zur\u00fcckgesendeten Artikels durchgef\u00fchrt.<\/li><li>Die gleichen Fristen und Bedingungen gelten f\u00fcr Umtausch wie f\u00fcr R\u00fccksendungen.<\/li><\/ul><\/li><\/ul><h3>8. Kontakt<\/h3><p>F\u00fcr weitere Fragen zu unserem R\u00fcckgaberecht wenden Sie sich bitte per E-Mail an unseren Kundenservice: <a href=\"mailto:shop@fishcollection.store\" target=\"_blank\" rel=\"noopener\">shop@fishcollection.store<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-ka-cursor-size=\"1\" class=\"elementor-section elementor-top-section elementor-element elementor-element-1c5b45f5 elementor-section-height-min-height elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-items-middle\" data-id=\"1c5b45f5\" data-element_type=\"section\" data-e-type=\"section\" 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class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-10d751ab\" data-id=\"10d751ab\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div data-ka-cursor-size=\"1\" class=\"elementor-element elementor-element-57ae699 elementor-widget elementor-widget-image\" data-id=\"57ae699\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"158\" height=\"90\" src=\"https:\/\/fishcollection.store\/wp-content\/uploads\/2021\/10\/icon-wave-l.png\" class=\"attachment-large size-large wp-image-878\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-ka-cursor-size=\"1\" class=\"elementor-element elementor-element-12ba1e5a elementor-widget elementor-widget-heading\" data-id=\"12ba1e5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Besuchen Sie unseren Online Shop<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-ka-cursor-size=\"1\" class=\"elementor-element elementor-element-37f5630b elementor-widget elementor-widget-text-editor\" data-id=\"37f5630b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW75066358 BCX0\">Jedes Produkt von <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW75066358 BCX0\">FishCollection.Store<\/span><span class=\"NormalTextRun SCXW75066358 BCX0\"> ist eine Feier der Sch\u00f6nheit und des Geheimnisses, die den salzigen Gew\u00e4ssern unseres Planeten innewohnen.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-ka-cursor-size=\"1\" class=\"elementor-element elementor-element-59bc9671 elementor-widget elementor-widget-premium-addon-image-button\" data-id=\"59bc9671\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\" data-widget_type=\"premium-addon-image-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<a class=\"premium-image-button-none premium-image-button premium-btn-lg premium-image-button-none\" href=\"\/de\/shop\/\">\n\t\t\t<div class=\"premium-image-button-text-icon-wrapper\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\tShop\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/a>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Devolu\u00e7\u00f5es &#8211; Fish Collection 1. Introdu\u00e7\u00e3o Na Fish Collection, a satisfa\u00e7\u00e3o dos nossos clientes \u00e9 a nossa prioridade. Caso n\u00e3o esteja totalmente satisfeito com a sua compra, estamos dispon\u00edveis para ajudar com um processo de devolu\u00e7\u00e3o simples e transparente. 2. Condi\u00e7\u00f5es para Devolu\u00e7\u00e3o Para ser eleg\u00edvel para uma devolu\u00e7\u00e3o, o artigo deve cumprir [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-3422","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Trocas e Devolu\u00e7\u00f5es - FishCollectionStore<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fishcollection.store\/de\/umtausch-und-ruckgabe\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trocas e Devolu\u00e7\u00f5es - FishCollectionStore\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Devolu\u00e7\u00f5es &#8211; Fish Collection 1. Introdu\u00e7\u00e3o Na Fish Collection, a satisfa\u00e7\u00e3o dos nossos clientes \u00e9 a nossa prioridade. Caso n\u00e3o esteja totalmente satisfeito com a sua compra, estamos dispon\u00edveis para ajudar com um processo de devolu\u00e7\u00e3o simples e transparente. 2. 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