{"id":3422,"date":"2024-08-29T14:50:11","date_gmt":"2024-08-29T14:50:11","guid":{"rendered":"https:\/\/fishcollection.store\/?page_id=3422"},"modified":"2024-08-29T14:52:46","modified_gmt":"2024-08-29T14:52:46","slug":"ruilen-en-retourneren","status":"publish","type":"page","link":"https:\/\/fishcollection.store\/nl\/trocas-e-devolucoes\/","title":{"rendered":"Retourneren en ruilen"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3422\" class=\"elementor elementor-3422\">\n\t\t\t\t\t\t<section data-ka-cursor-size=\"1\" class=\"elementor-section elementor-top-section elementor-element elementor-element-33a3529 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"33a3529\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div data-ka-cursor-size=\"1\" class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d5e2f9f\" data-id=\"d5e2f9f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div data-ka-cursor-size=\"1\" class=\"elementor-element elementor-element-fcb9f0e elementor-widget elementor-widget-text-editor\" data-id=\"fcb9f0e\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"moddev\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Retourbeleid - Fish Collection<\/h2><h3>1. Inleiding<\/h3><p>Bij Fish Collection staat klanttevredenheid voorop. Als u niet volledig tevreden bent met uw aankoop, staan wij klaar om te helpen met een eenvoudig en transparant retourproces.<\/p><h3>2. Voorwaarden voor Retourzending<\/h3><p>Om in aanmerking te komen voor een retourzending, moet het artikel aan de volgende voorwaarden voldoen:<\/p><ul><li style=\"list-style-type: none;\"><ul><li>Het verzoek tot retourneren moet binnen 14 dagen na de leveringsdatum worden ingediend.<\/li><li>Het artikel moet ongebruikt zijn, in de originele verpakking en in dezelfde staat als waarin u het hebt ontvangen.<\/li><li>Een aankoopbewijs is vereist.<\/li><\/ul><\/li><\/ul><h3>3. Artikelen Niet in Aanmerking voor Retourzending<\/h3><p>Sommige artikelen zijn uitgesloten van ons retourbeleid:<\/p><ul><li style=\"list-style-type: none;\"><ul><li>Artikelen in uitverkoop.<\/li><li>Gepersonaliseerde of op maat gemaakte artikelen.<\/li><li>Persoonlijke hygi\u00ebneproducten en andere intieme artikelen.<\/li><\/ul><\/li><\/ul><h3>4. Retourprocedure<\/h3><p>Volg deze stappen om het retourproces te starten:<\/p><ol><li style=\"list-style-type: none;\"><ol><li>De retourzending moet worden uitgevoerd via het klantengedeelte op onze website. Log in op uw account en selecteer de retouroptie voor de betreffende bestelling.<\/li><li>Nadat u het online retourformulier hebt ingevuld, zal ons team uw verzoek beoordelen en gedetailleerde instructies sturen over hoe u verder moet gaan met de retourzending.<\/li><li>Stuur het artikel naar het volgende adres:<\/li><\/ol><\/li><\/ol><p><strong>Vis collectie<\/strong><br \/>R. Dr Coelho de Carvalho 8,<br \/>8400-258 Ferragudo - Portugal<\/p><h3>5. Verzendkosten<\/h3><ul><li style=\"list-style-type: none;\"><ul><li>Als de retourzending te wijten is aan een defect in het product of een fout bij het verzenden, zal Fish Collection de verzendkosten dekken.<\/li><li>Voor retourzendingen om andere redenen zijn de verzendkosten voor rekening van de klant.<\/li><\/ul><\/li><\/ul><h3>6. Terugbetalingen<\/h3><p>Zodra wij het geretourneerde artikel hebben ontvangen en ge\u00efnspecteerd, brengen wij u op de hoogte van de status van uw terugbetaling. Indien goedgekeurd:<\/p><ul><li style=\"list-style-type: none;\"><ul><li>De terugbetaling wordt automatisch verwerkt naar uw oorspronkelijke betaalmethode binnen 7 tot 10 werkdagen.<\/li><\/ul><\/li><\/ul><h3>7. Ruilingen<\/h3><ul><li style=\"list-style-type: none;\"><ul><li>Als u een ruiling wilt doen (bijvoorbeeld voor een andere maat of kleur), neem dan contact op met onze klantenservice. De ruiling wordt pas uitgevoerd nadat wij het geretourneerde artikel hebben ontvangen en ge\u00efnspecteerd.<\/li><li>Dezelfde termijnen en voorwaarden zijn van toepassing op ruilingen als op retourzendingen.<\/li><\/ul><\/li><\/ul><h3>8. Contact<\/h3><p>Voor verdere vragen over ons retourbeleid kunt u contact opnemen met onze klantenservice via e-mail: <a href=\"mailto:shop@fishcollection.store\" target=\"_blank\" rel=\"noopener\">shop@fishcollection.store<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-ka-cursor-size=\"1\" class=\"elementor-section elementor-top-section elementor-element elementor-element-1c5b45f5 elementor-section-height-min-height elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-items-middle\" data-id=\"1c5b45f5\" data-element_type=\"section\" data-e-type=\"section\" 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data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div data-ka-cursor-size=\"1\" class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c219cec\" data-id=\"3c219cec\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-ka-cursor-size=\"1\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-1d159398 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d159398\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div data-ka-cursor-size=\"1\" class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-10d751ab\" data-id=\"10d751ab\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div data-ka-cursor-size=\"1\" class=\"elementor-element elementor-element-57ae699 elementor-widget elementor-widget-image\" data-id=\"57ae699\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"158\" height=\"90\" src=\"https:\/\/fishcollection.store\/wp-content\/uploads\/2021\/10\/icon-wave-l.png\" class=\"attachment-large size-large wp-image-878\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-ka-cursor-size=\"1\" class=\"elementor-element elementor-element-12ba1e5a elementor-widget elementor-widget-heading\" data-id=\"12ba1e5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bezoek onze online winkel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-ka-cursor-size=\"1\" class=\"elementor-element elementor-element-37f5630b elementor-widget elementor-widget-text-editor\" data-id=\"37f5630b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW75066358 BCX0\">Elk product van <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW75066358 BCX0\">FishCollection.Store<\/span><span class=\"NormalTextRun SCXW75066358 BCX0\"> is een viering van de schoonheid en het mysterie die schuilen in het zoute water van onze planeet.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-ka-cursor-size=\"1\" class=\"elementor-element elementor-element-59bc9671 elementor-widget elementor-widget-premium-addon-image-button\" data-id=\"59bc9671\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;kng_cursor_interaction&quot;:&quot;default&quot;,&quot;kng_cursor_magnetic&quot;:&quot;none&quot;,&quot;kng_cursor_size_multiplier&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]}}\" data-widget_type=\"premium-addon-image-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<a class=\"premium-image-button-none premium-image-button premium-btn-lg premium-image-button-none\" href=\"\/nl\/winkel\/\">\n\t\t\t<div class=\"premium-image-button-text-icon-wrapper\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<span >\n\t\t\t\t\t\tWinkel\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/a>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Devolu\u00e7\u00f5es &#8211; Fish Collection 1. Introdu\u00e7\u00e3o Na Fish Collection, a satisfa\u00e7\u00e3o dos nossos clientes \u00e9 a nossa prioridade. Caso n\u00e3o esteja totalmente satisfeito com a sua compra, estamos dispon\u00edveis para ajudar com um processo de devolu\u00e7\u00e3o simples e transparente. 2. Condi\u00e7\u00f5es para Devolu\u00e7\u00e3o Para ser eleg\u00edvel para uma devolu\u00e7\u00e3o, o artigo deve cumprir [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-3422","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Trocas e Devolu\u00e7\u00f5es - FishCollectionStore<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fishcollection.store\/nl\/ruilen-en-retourneren\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trocas e Devolu\u00e7\u00f5es - FishCollectionStore\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Devolu\u00e7\u00f5es &#8211; Fish Collection 1. Introdu\u00e7\u00e3o Na Fish Collection, a satisfa\u00e7\u00e3o dos nossos clientes \u00e9 a nossa prioridade. Caso n\u00e3o esteja totalmente satisfeito com a sua compra, estamos dispon\u00edveis para ajudar com um processo de devolu\u00e7\u00e3o simples e transparente. 2. Condi\u00e7\u00f5es para Devolu\u00e7\u00e3o Para ser eleg\u00edvel para uma devolu\u00e7\u00e3o, o artigo deve cumprir [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fishcollection.store\/nl\/ruilen-en-retourneren\/\" \/>\n<meta property=\"og:site_name\" content=\"FishCollectionStore\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-29T14:52:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fishcollection.store\/wp-content\/uploads\/2021\/10\/icon-wave-l.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/fishcollection.store\\\/trocas-e-devolucoes\\\/\",\"url\":\"https:\\\/\\\/fishcollection.store\\\/trocas-e-devolucoes\\\/\",\"name\":\"Trocas e Devolu\u00e7\u00f5es - FishCollectionStore\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/fishcollection.store\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/fishcollection.store\\\/trocas-e-devolucoes\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/fishcollection.store\\\/trocas-e-devolucoes\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/fishcollection.store\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/icon-wave-l.png\",\"datePublished\":\"2024-08-29T14:50:11+00:00\",\"dateModified\":\"2024-08-29T14:52:46+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/fishcollection.store\\\/trocas-e-devolucoes\\\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/fishcollection.store\\\/trocas-e-devolucoes\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\\\/\\\/fishcollection.store\\\/trocas-e-devolucoes\\\/#primaryimage\",\"url\":\"https:\\\/\\\/fishcollection.store\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/icon-wave-l.png\",\"contentUrl\":\"https:\\\/\\\/fishcollection.store\\\/wp-content\\\/uploads\\\/2021\\\/10\\\/icon-wave-l.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/fishcollection.store\\\/trocas-e-devolucoes\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/fishcollection.store\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Trocas e Devolu\u00e7\u00f5es\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/fishcollection.store\\\/#website\",\"url\":\"https:\\\/\\\/fishcollection.store\\\/\",\"name\":\"FishCollectionStore\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/fishcollection.store\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/fishcollection.store\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl-NL\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/fishcollection.store\\\/#organization\",\"name\":\"FishCollectionStore\",\"url\":\"https:\\\/\\\/fishcollection.store\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\\\/\\\/fishcollection.store\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/fishcollection.store\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/cropped-fish_eye.png\",\"contentUrl\":\"https:\\\/\\\/fishcollection.store\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/cropped-fish_eye.png\",\"width\":570,\"height\":534,\"caption\":\"FishCollectionStore\"},\"image\":{\"@id\":\"https:\\\/\\\/fishcollection.store\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ruilen en retourneren - VisCollectionStore","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/fishcollection.store\/nl\/ruilen-en-retourneren\/","og_locale":"nl_NL","og_type":"article","og_title":"Trocas e Devolu\u00e7\u00f5es - FishCollectionStore","og_description":"Pol\u00edtica de Devolu\u00e7\u00f5es &#8211; Fish Collection 1. 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